PH90 Terms and Conditions – Official Platform Usage Guide

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") govern your access to and use of the ph90 platform, including the website, mobile app, games, payment services, and all content provided by ph90. This Agreement takes full effect when you:

• Registering a new account at ph90;
• Accessing any part of the ph90 platform without registering;
• Using services or features provided by ph90; or
• Downloading and installing the ph90 mobile app.

Ph90 reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the platform following any amendments constitutes your acceptance of the updated terms. You are therefore encouraged to review this page periodically.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy ph90, all of which together form a comprehensive agreement between you and ph90.

2 User Eligibility

To register and use the ph90 platform, you must meet the following eligibility requirements:

• Age: You must be at least 18 years of age or above the minimum legal age set in your jurisdiction of residence, whichever is higher;
• Location: You are accessing the platform from a location where online gaming activity is not prohibited by local law;
• Legal Capacity: You have full legal capacity to enter into a binding agreement;
• One Account: You may only register one personal account at ph90. Multiple account registrations by the same individual are strictly prohibited;
• Non-Employee: You are not an employee, contractor, or agent of ph90 or any affiliated company.

Ph90 reserves the right to request proof of identity and age at any time. If you are unable to provide the requested documents within the specified timeframe, ph90 reserves the right to suspend or terminate your account.

3 Registration and Account Management

The account registration process at ph90 is straightforward and can be completed within minutes. However, you are responsible for ensuring that all information provided is truthful, accurate, and current:

1. You must provide your full name, date of birth, a valid email address, and a valid phone number during registration;
2. The registered name must match the name on the identification document that will be used for KYC verification;
3. Each individual is only permitted to hold one active account. If you have forgotten your password or are experiencing access issues, please contact our support team;
4. You are solely responsible for maintaining the confidentiality of your password and account login credentials;
5. All activity that occurs under your account is your responsibility, whether carried out by you or by any other party who gains access due to your negligence.

Ph90 implements a comprehensive identity verification (KYC) process to ensure the security of all users. Documents that may be requested include a national ID, passport, bank statement, or utility bill. This process is typically completed within 24 business hours.

4 Fund Deposits and Withdrawals

Ph90 supports a wide range of popular payment methods in Malaysia for user convenience. All financial transactions are protected by 256-bit SSL encryption:

• Minimum Deposit: The minimum deposit amount is as displayed on the platform's payment page. This amount is subject to change from time to time;
• Minimum Withdrawal: A minimum withdrawal amount is set for each payment method and is displayed during the withdrawal process;
• Processing Time: Withdrawal funds are processed within 15 to 60 minutes during normal operating hours. In some cases, withdrawals may take up to 24 hours depending on the chosen payment method;
• Identity Verification: ph90 reserves the right to request additional verification before processing any withdrawal to ensure transaction security;
• Recipient Name: The bank account or e-wallet name used for withdrawals must match your ph90 account name. Withdrawals to third-party accounts are not permitted.

All deposits made into a ph90 account are final and non-refundable except under specific circumstances defined by ph90 policy. If you believe an unauthorized transaction has occurred, please contact our support team within 24 hours.

5 Bonuses, Promotions & Special Offers

Ph90 offers a variety of bonuses and promotions to new and existing members. All bonuses and promotions are subject to the following terms:

• Wagering Requirements (Rollover): Every bonus credited to your account comes with wagering requirements that must be met before funds can be withdrawn. The specific wagering requirements for each promotion are stated in the respective promotion's terms;
• Validity Period: All bonuses have an expiry period. Bonuses not used within the specified period will expire automatically;
• One Account Per Bonus: Each promotion is eligible for one account, one device, one IP address, and one payment method only. Attempting to claim the same bonus using multiple accounts constitutes fraud and may result in the closure of all accounts involved;
• ph90 Discretion: ph90 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice;
• Bonus Abuse: Any attempt to abuse the ph90 bonus system — including the use of betting strategies that guarantee profit without risk — will result in bonus cancellation and account closure.

For more information on current promotions, visit the Promotions us, which is updated on a regular basis.

6 Game Rules and Betting

All games offered at ph90 — including slots, live casino, sports, bingo, and betting — are subject to their respective specific game rules. General rules that apply across all games are as follows:

• All game outcomes generated by the ph90 system are final and cannot be disputed, unless a verifiable technical error has occurred;
• Ph90 uses an independently certified random number generator (RNG) to ensure the fairness of every game;
• In the event of a technical disruption during a game session, ph90 will endeavor to resolve the relevant wager fairly based on available system records;
• The use of automated software, bots, or any method designed to gain an unfair advantage in games is strictly prohibited and may result in immediate account closure;
• For sports betting, all odds are as displayed at the time the bet is placed. ph90 reserves the right to void any bet if a technical error in odds setting is proven to have occurred.

7 User Conduct and Responsibilities

As a ph90 user, you agree not to engage in the following activities while using the platform:

• Providing false or misleading information during registration or in any communication with ph90;
• Using another person's account or allowing others to use your account;
• Engaging in any activity related to money laundering or the financing of terrorism;
• Using hacking software, bug exploits, or other technical methods to gain an unfair advantage;
• Harassing, threatening, or insulting ph90 staff or other users;
• Colluding with other users in games;
• Accessing the platform from a geographic region where use of this platform is prohibited.

Violation of any of the above may result in immediate account suspension, cancellation of all bonus funds that have not met wagering requirements, and further legal action if necessary.

8 Account Security and Protection

Ph90 takes user account security very seriously. Our integrated security system is designed to detect and prevent unauthorized access. The following are your responsibilities in maintaining account security:

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols — and change it regularly;
• Never share your login credentials with anyone, including family members;
• Log out of your account after each session, especially on shared devices;
• Contact ph90 support immediately if you suspect your account has been compromised or if there is any suspicious activity;
• Ensure that the device you use to access ph90 is always kept up to date with the latest security patches.

Ph90 will never ask for your password via email, phone, or live chat. If you receive any such request, it is a fraudulent attempt and you should report it to us immediately.

9 Account Closure and Suspension

Ph90 reserves the right to suspend or terminate the account of any user in the following circumstances:

• Violation of any section within these Terms and Conditions;
• Failed identity verification or false information provided during registration;
• Suspicious activity related to money laundering or fraud;
• Voluntary closure request by the user themselves;
• Account inactivity exceeding the period specified under ph90's policy.

If your account is terminated due to a violation, all bonus funds that have not met wagering requirements will be forfeited. Verified real funds (non-bonus) will be returned after the investigation is concluded, subject to applicable conditions.

Users who wish to voluntarily close their account may do so by contacting the ph90 support team. All pending withdrawals will be processed according to standard procedure before the account is fully closed.

10 Limitation of Liability

Ph90 shall not be liable for any direct, indirect, consequential, or punitive losses arising from:

• The use of or inability to use the ph90 platform;
• Technical disruptions, server downtime, or network issues beyond ph90's reasonable control;
• Losses incurred as a result of fair betting or game outcomes;
• Unauthorized access to your account resulting from your own negligence;
• Any financial decisions you make based on information on the ph90 platform.

In all circumstances, ph90's maximum liability to you shall not exceed the total amount you deposited into your ph90 account within the 30 days preceding the relevant claim. ph90 provides the platform "as is" without any implied warranties of fitness for a particular purpose.

11 Terms and Conditions Amendment

Ph90 reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time. Any material changes will be communicated to users via:

• Notices prominently displayed on the platform's main page;
• Notification email sent to your registered email address.

Changes take effect immediately upon being posted on the platform, unless stated otherwise. Continued use of the platform after changes are posted means you accept the amended terms. If you do not agree with the changes, you must stop using the platform and close your account.

The latest version of these Terms and Conditions is always available on this page. The effective date is stated at the top of this document for your reference.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the ph90 platform, our support team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat button located at the bottom corner of the platform;
• Email: [email protected] (response within 24 business hours);
• FAQ: Visit the page FAQ us for answers to frequently asked questions.

All complaints will be handled professionally and confidentially. ph90 is committed to resolving every issue within a reasonable timeframe and in a manner that is fair to all parties.