Official Data Protection

Ph90 Privacy Policy – Malaysian User Data Protection

Ph90 is committed to protecting the privacy and personal information of every user. This policy transparently explains how we collect, use, store, and protect your data — so you can play with complete confidence.

256-bit SSL Encryption
24 Hours Security Monitoring
KYC Integrated Verification
100% Data Not Sold
Effective Date: 1 January 2026

This Privacy Policy outlines ph90's commitment to protecting your personal information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the ph90 platform, you agree to the terms set out in this policy.

1. Introduction and Scope of This Policy

Ph90 ("we", "our platform") takes user privacy seriously. This Privacy Policy has been crafted to provide full transparency on how we manage the personal information you provide when registering and using our online gaming platform.

This policy applies to all users who access the ph90 platform via the website or mobile app, including visitors without an account, registered members, active players, and users who have closed their accounts. Information collected is used solely for the purposes stated in this policy and will not be used in violation of your privacy rights.

Ph90 acts as the data controller for all personal information collected from users of our platform. This means we are fully responsible for ensuring your information is processed lawfully, fairly, and transparently in accordance with applicable data protection legislation.

2. Personal Information We Collect

Ph90 only collects information that is genuinely necessary to provide a safe, fair, and legally compliant service. The following are the categories of information we collect:

Data Category Example Information Collection Method
Identity Information Full name, date of birth, identity card number Registration form, KYC
Contact Information Email address, phone number, residential address Account registration
Financial Information Bank account number, e-wallet information Deposit/withdrawal process
Technical Data IP address, device type, web browser Collected automatically upon access
Behavioural Data Gaming history, betting patterns, active hours Platform activity
Communications Support chat logs, emails, feedback Support interactions

We never collect sensitive information such as medical data, religious beliefs, or political affiliations. All data collection is done directly from you or automatically through our platform's technology.

3. How We Use Your Information

Every piece of information we collect is used for clear and lawful purposes. ph90 uses your data for the following:

  • Account Management: To create, verify, and manage your user account, including the required identity verification (KYC) process;
  • Transaction Processing: To process deposits, withdrawals, and any financial transactions you carry out on the platform;
  • Platform Security: To detect and prevent fraud, money laundering, unauthorized access, and other suspicious activities;
  • Customer Support: To respond to inquiries, resolve complaints, and provide you with technical assistance;
  • Legal Compliance: To fulfil the legal and regulatory obligations applicable to our operations;
  • Personalise Your Experience: To personalise content, promotions, and game recommendations based on your preferences;
  • Service Communications: To send important notices regarding your account, policy changes, and security information.

ph90 will only contact you for marketing purposes if you have given your consent. You may withdraw this consent at any time through your account settings.

4. Sharing Information with Third Parties

Ph90 does not sell, rent, or trade your personal information to any third party. However, in certain limited situations, we may share your information with:

  • Payment Service Provider: Required transaction details are shared with approved payment processors to facilitate your deposits and fund withdrawals;
  • Identity Verification Provider: KYC data is shared with recognised identity verification services to securely verify your identity;
  • Regulatory Authority: ph90 is required to disclose certain information to the relevant authorities when mandated by law;
  • Technology Provider: Cloud service and technical infrastructure providers supporting our platform operations, subject to strict data protection agreements;
  • Business Partners: In cases that require your prior consent, only the necessary information will be shared.

All third parties who receive your data are required to comply with data protection standards equivalent to or exceeding those of ph90. We ensure that every data-sharing agreement includes robust protection clauses.

5. Data Storage and Security Measures

The security of your information is ph90's top priority. We implement multiple layers of technical and organisational safeguards to protect your data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption: All data transmitted between your device and ph90 servers is protected by military-grade encryption;
  • Secure Password Storage: Your password is never stored in plain text — we use a strong salted hashing algorithm;
  • Internal Access Controls: Only authorised personnel may access user data, and all access is logged for audit purposes;
  • 24/7 Monitoring: Our security systems are monitored around the clock to detect any threats or unusual activity;
  • Regular Data Backups: User data is regularly backed up to secure, encrypted locations.

Data Retention Period: ph90 retains your personal information for as long as your account is active or as long as necessary to provide our services. Following account closure, certain data may be retained for up to seven (7) years to meet legal and regulatory requirements, after which it will be securely deleted or anonymised.

While we take reasonable precautions, no data transmission or storage system over the internet can be guaranteed 100% secure. You are responsible for keeping your password and login credentials confidential.

6. Cookies and Tracking Technologies

Ph90 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled;
  • Performance Cookies: Collecting information on how you use our platform to help us improve our services. All data is collected anonymously;
  • Functional Cookies: Saving your preferences such as language, display settings and game preferences for a more personalised experience;
  • Analytics Cookies: Help us understand usage patterns and identify areas for improvement within the platform.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality. More information on managing cookies is available in your browser settings.

7. Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and ph90's policy, you have the following rights regarding your personal information:

Right of Access

Request a copy of the personal information we hold about you.

Right to Rectification

Request correction of any inaccurate or outdated information.

Right to Erasure

Request deletion of your data under certain circumstances permitted by law.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Portability

Receive your data in a machine-readable format.

Right to Restriction

Request restriction of processing in certain relevant situations.

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within 30 business days. In some cases, we may need to verify your identity before processing your request.

8. Children's Data Protection

The ph90 platform is strictly for adults aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

If we discover that we have unknowingly collected personal information from a minor, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child has registered on our platform are urged to contact us immediately at [email protected].

ph90 uses integrated age-verification technology as part of our KYC process to ensure that only eligible users are able to register and use the platform.

9. Cross-Border Data Transfers

In operating the platform, your personal information may be transferred to and processed in countries other than Malaysia. This occurs primarily when we use cloud service providers or technical infrastructure based outside Malaysia.

Ph90 ensures that any cross-border data transfers are carried out with adequate safeguards, including:

  • Ensuring data recipients in other countries comply with data protection standards equivalent to Malaysia's PDPA;
  • Using data transfer agreements that incorporate standard protection clauses;
  • Selecting vendors that hold recognised international security certifications.

By using the ph90 platform, you consent to the transfer of your information as described in this section, provided that all appropriate protection measures are observed by ph90.

10. Amendments to the Privacy Policy

Ph90 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. When we make material amendments, we will:

  • Updating the "Effective Date" at the top of this document;
  • Displaying clear notices on the ph90 platform's home page;
  • Sending email notifications to all registered users if the changes are significant.

Continued use of the ph90 platform after any policy amendment takes effect constitutes your acceptance of the revised policy terms. We encourage you to review this page periodically to stay informed on how we protect your information.

11. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how ph90 handles your personal information, our privacy team is here to help:

We are committed to responding to all privacy-related enquiries within 14 business days. For more complex complaints, we will provide an initial response within 3 business days and resolve the matter within 30 business days.

If you are dissatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under Malaysia's Ministry of Communications and Digital.

Your privacy is more than a legal obligation to us — it is a core value we uphold. ph90 is constantly working to enhance our privacy practices to earn and maintain your trust and confidence.

Why Your Data Is Safe with ph90

Multi-Layered Protection for Your Privacy


Ph90 implements the highest data security standards so you can focus on gaming without worrying about your personal information.

Military-Grade Encryption

All data transmitted between your device and ph90 servers is protected by 256-bit SSL encryption — the same standard used by global financial institutions.

Integrated KYC Verification

Our integrated KYC process not only ensures legal compliance but also safeguards your identity from misuse by unauthorised parties.

Separate and Secure Data Storage

Your financial information is stored separately from your gaming data under strict access controls. No staff member can access both sets of data simultaneously without prior approval.

No Sale of Data to Advertisers

Ph90 never sells or shares your personal information with advertising networks or third parties for marketing purposes without your explicit consent.

Real-Time Threat Monitoring

Our security systems operate 24 hours a day to detect intrusion attempts, suspicious logins, and any unusual activity on your account.

Malaysia PDPA Compliance

Ph90 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are protected and may be exercised at any time.

Safe and Trusted Platform

Play with Full Confidence at PH90

Your privacy is protected. Your data is secure. Now it's time to enjoy the ultimate gaming experience with ph90 — register today and claim your exclusive welcome bonus.

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